DNS MANAGED IT SERVICES
We Are Always Pre-Prepared For The Next Millennium
We think, sleep, dream about how we should protect your business
Who it’s for
Home offices, small businesses, and light industrial sites require reliable day-to-day IT support without full 24/7 coverage.
What’s included
Business‑hours remote support for PCs, laptops, printers and Wi‑Fi.
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Help with email, Office apps, basic cloud tools and user issues.
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Basic monitoring of key devices (alerts for outages/low disk, etc.).
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Core security hygiene: updates, basic AV checks, simple hardening advice.
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How it works
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Fixed monthly fee per user or per device (e.g. from £30/user/month based on earlier model).
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Tickets logged via email/portal, or phone are handled remotely as the first line of support.
Our Standard Remote Support package gives you a reliable IT helpdesk during working hours, with proactive checks on your core systems, so small problems don’t become big outages. Ideal if you need a trusted IT team on call without paying for 24/7 cover.”
Who it’s for
SMEs and industrial sites that rely on servers, cloud systems or line-of-business apps and need faster response and stronger security than Standard.
What’s included
Everything in Standard Remote Support (business-hours helpdesk, remote support, basic monitoring and security hygiene).
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Priority response: shorter target response times for tickets and incidents.
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Server & infrastructure support: Windows servers, virtual machines, core network devices (firewalls, switches, APs).
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Advanced monitoring: deeper checks on servers, backups, critical services and network health.
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Enhanced security: policy-based patching, stronger AV/EDR, basic security reporting and recommendations.
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Vendor liaison: DNS talks to key vendors (ISP, hosting, software) on your behalf to resolve issues.
Our Premium Support package is for businesses that can’t afford slow IT. You get priority help, advanced monitoring of your servers and network, and stronger security, so your core systems stay online and protected while you focus on operations.
Who it’s for
Manufacturers, engineering firms and always‑on businesses where downtime is expensive and operations run evenings, nights or weekends.
What’s included
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Everything in Premium Support (priority response, server/network support, advanced monitoring, enhanced security, vendor liaison).
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24/7 monitoring & alerting on critical servers, network devices and key services.
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Out-of-hours support: engineer response for urgent issues at night, weekends and holidays.
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Incident response: clear runbooks for outages, security alerts and production‑stopping faults.
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Stronger security posture: tighter policies, advanced EDR where appropriate, and regular security reviews.
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Quarterly review: scheduled review of performance, risks and improvement plan with the founder/lead engineer.
Our Ultimate 24/7 Support package is built for operations that never stop. DNS watches your systems day and night, responds to urgent issues out of hours, and keeps your critical infrastructure secure, so production doesn’t depend on office hours.
Our core MSP packages
Managed IT support packages
WHY CHOOSE DNS
Why businesses choose Drive Network Support
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24/7 protection for your systems and data
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Experience in industrial and manufacturing IT
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Clear response times and escalation paths
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UK‑based support with a human approach
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Flexible packages for home, small office and industrial sites
WHAT WE DO TODAY
What Drive Network Support does for you
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Remote IT support and troubleshooting
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Network and Wi‑Fi diagnostics
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Server and device advice for growing businesses
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Basic security hardening and holiday cyber safety
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Consultancy for manufacturers and industrial sites
Community and Development
What Drive Network Support does for you
DNS invests in community, training and future talent, from youth development to family‑focused initiatives and scam‑awareness education. These projects grow as our business grows.
Our Latest News
Drive Network Support: Elevating IT Solutions for Businesses
In today's fast-paced digital landscape, businesses need robust, secure, and optimised IT infrastructures to thrive. Drive Network Support is at the forefront of...
The Future of IT Support: Trends to Watch in 2025
As technology continues to evolve, businesses must stay ahead of emerging
Why Every Business Needs Proactive IT Support
Many businesses wait until a problem arises before seeking IT support but
How Drive Network Support Protects Your Business
As cyber threats grow in complexity and frequency, businesses must adopt robust
PROOF AND TRUST
WHAT OUR CLIENTS SAY
At Drive Network Support, we take pride in delivering seamless IT solutions, precision CNC integration, and unmatched customer support. But don't just take our word for it- here's what our clients have to say about working with us:
Drive Network Support offers an engaging development program designed to keep young minds occupied and thriving. Since my son joined, he has the experience so fully that he rarely comes out of his room, fully immersing himself in his projects and learning.
Beverely Smith
Drive Network Support transformed our manufacturing process by reducing downtime and streamlining our network infrastructure. This innovative approach has enhanced operational efficiency and ensured seamless connectivity throughout our operations.
Louis Phcu An
Drive Network Support specializes in IT systems that seamlessly integrate with the manufacturing process, ensuring efficiency and reliability. When our team faces a heavy workload, we can easily reach out to DNS additional support, allowing us to maintain high productivity from home.
Mark Richards
