Our Solutions
Six technology challenges. Practical support for each.
Most organisations don't have a technology problem. They have a visibility problem that shows up as six different symptoms: devices you can't account for, gaps in your security stack, IT support that's always reactive, infrastructure that wasn't built for how you actually work, operational technology nobody's watching, and change that never quite lands.
Drive Network Support addresses these areas through practical service capabilities. SEGP is being developed as a visibility layer to support discovery and monitoring.
SEGP is currently in development and testing in the Drive Network Support lab. It has not yet been deployed at a customer site. Monitoring, visibility, telemetry, gateway health and secure connectivity are working in lab testing.
Network Visibility & Asset Discovery
01 of 06
Network Visibility & Asset Discovery
Know what's on your network before you try to secure it
You can't protect what you can't see. Most organisations manage the devices IT registered years ago and have no idea about everything added since.
SEGP is being developed to identify devices connected to your environment, including laptops, servers, printers, cameras and IoT hardware.
Outcome
A developing visibility picture of connected devices within the validated scope.
Cybersecurity & Risk Reduction
02 of 06
Cybersecurity & Risk Reduction
Point your existing security at the right things
Firewalls and endpoint protection only work on what they know about.
SEGP is being developed to provide a current visibility picture of the connected environment.
Outcome
Fewer blind spots, faster detection, and security budget spent where the actual risk is.
Managed IT Services
03 of 06
Managed IT Services
Day-to-day support that doesn't wait for something to break
Reactive IT support means problems get fixed after they've already cost you time.
Our managed services combine hands-on support with DNS visibility expertise, with SEGP being developed to support this further.
Outcome
Practical day-to-day support, with SEGP planned to support a shared view of the environment.
Cloud & Infrastructure
04 of 06
Cloud & Infrastructure
Infrastructure that's built around how you actually work
Whether you're running on-premises, in the cloud, or a mix of both, your infrastructure needs to be resilient and understood, not just installed and left alone.
We design and support infrastructure that fits your organisation rather than forcing your organisation to fit generic infrastructure.
Outcome
Infrastructure designed and supported around your organisation's operational needs.
Industrial & Operational Technology
05 of 06
Industrial & Operational Technology
Bridging the gap between IT and the factory floor
CNC machines, industrial controllers, sensors and engineering workstations often sit completely outside the reach of standard IT tools.
SEGP is being developed for mixed IT and OT environments, with advanced segmentation and broader OT capability still under development and validation. Discovery and visibility have been demonstrated in DNS lab testing.
Outcome
Improved visibility across mixed IT and OT environments within the validated scope.
Digital Transformation
06 of 06
Digital Transformation
Modernisation that starts with knowing where you actually stand
You can't plan a sensible upgrade path if you don't know what you're upgrading from.
We help organisations move systems, processes and ways of working forward using a clear, current picture of the environment, not assumptions about what's probably still running.
Outcome
Change that's based on evidence, with fewer nasty surprises halfway through the project.
Choose Your Support Model
Whether we're supporting your whole IT environment or coordinating specialist work with your existing software vendors and equipment manufacturers, DNS is your one point of contact.
Managed Support Plan
Monthly retainer, complete IT coverage
Custom Pricing
Based on size & complexity
- Helpdesk & ticket management, by agreement
- Monitoring arranged by agreement
- Service reporting agreed with the customer
- Incident management & post-mortems
- Strategic IT planning sessions
- Support arrangements agreed in writing
- Named engineer access
- Account management by agreement
Ad-hoc Support
Per-ticket pricing, flexible support
Contact Us
per support ticket
- On-demand IT support tickets
- Pay-per-incident model
- No setup or retainer fees
- Hours arranged by agreement
- Remote & on-site support
- Knowledge base access
- Monthly usage reporting
- Cancel anytime